Search for Knee Repair - Arthroscopic Turquoise Health

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Frequently Asked Questions

How can I make the most of the information provided?

Use this information to compare healthcare providers and estimate the price you'll pay (see 'What does the estimated price include?' for more information). We recommend verifying this information directly with your provider.

Do my search results include an exhaustive list of providers that offer the service I'm looking for?

No. Our beta search experience currently includes providers for whom we are able to find prices and verify their accuracy (see 'How does Turquoise determine price accuracy?' below for more information). This means there may be other providers available in your area. We are introducing additional providers on a rolling basis. If you don't see a specific provider listed, check back soon.

Why do I only see hospitals in my search results?

Our beta search experience currently includes only prices for services performed at hospitals but stay tuned—we’ll be expanding our search results to include ambulatory surgery centers, independent imaging centers, and more soon.

Why isn't my insurance plan listed?

We are introducing additional national and regional insurance plans on a rolling basis. If you don't see your insurance plan listed, check back soon.

What if I can’t find the service I’m looking for?

Our beta search experience includes a limited set of services, which we are growing all the time. If you can't find what you're looking for,

What does the estimated price include?

Estimated prices include facility fees—charges that cover the overhead costs of running a hospital—for services commonly performed during a given treatment. They do not currently include professional fees, which cover the costs of services provided by medical professionals like doctors, nurses, or lab technicians (coming soon!). Please be sure to note this when verifying prices with your healthcare provider.

How does Turquoise determine price accuracy?

Turquoise obtains prices from multiple sources, including provider and insurance published data, as well as historical medical claims.

If you're using insurance...

A price is considered fully verified if it is made available by both the provider and the insurance company, and those prices have low variability. A price is considered partially verified if it is made available by one or the other and can be corroborated by historical medical claims data. Turquoise does not currently publish any rates that don't meet these verification criteria.

If you're not using insurance...

Cash-pay prices can only be retrieved from provider-published data.

I'm using insurance. How do I estimate my out-of-pocket cost vs. what I can expect insurance to cover?

To estimate your out-of-pocket cost, use the calculator tool on the cost breakdown page. We recommend first logging into your insurance portal or contacting them directly to retrieve your up-to-date deductible, out-of-pocket maximum, and service-specific co-pay or co-insurance information.

I enrolled in a government-sponsored healthcare program. Can I use Turquoise to find prices for care?

You should not use Turquoise Health to compare prices if you are enrolled in a Medicare or Medicaid plan. Contact Medicare or your state’s Medicaid program directly for more information.